Hyper-personalized omnichannel shopping experience enabled by Infosys’ AI-first offering, drives customer delight

MELBOURNE, Australia, Dec. 5, 2023 /PRNewswire/ — Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has helped enhance Spotlight Retail Group’s customer growth via an omnichannel digital fulfilment and advanced analytics platform built with Infosys. By leveraging Infosys’ AI-first offering, Infosys Topaz, Spotlight Retail Group, one of Australia’s biggest retailers, enabled a hyper-personalized online shopping experience for its customers. The improved customer experience has led to a growth of 113 percent in customer base over 12 months period and 93 percent in transactions.

This digital commerce platform is scalable on-demand and is helping Spotlight Retail Group meet the significant surge in transaction volumes among customers.

By integrating the advanced analytics capabilities powered by Infosys Topaz, this platform has elevated the online shopping experience for Spotlight Retail Group’s customers. With intelligent insights of customer behaviour, the flexible digital commerce platform enables personalised customer journeys and new services like Click and Collect and Made-to-Measure for online shoppers.

The platform has enabled Spotlight Retail Group to better manage inventory, reduce occurrences of order cancellations due to insufficient stock, and faster order fulfillment helping significantly improve customer satisfaction levels.

Tal Lall, Group General Manager, Digital and Omnichannel, Spotlight Retail Group, said, "At Spotlight Retail Group, we are committed to continuously optimise customer experiences as one of our key competitive differentiators. One of the ways that we’ve done this is through greater investment in personalisation, and this is core to the digital commerce platform built with Infosys Topaz, leveraging its advanced analytics capabilities. This platform now provides us with deeper customer insights while supporting scalability to meet customer demands and onboarding new brands. We are delighted to have collaborated with Infosys on this journey."

Karmesh Vaswani, Executive Vice President and Global Head, Consumer, Retail & Logistics, Infosys, said, "It’s exciting to see the strong customer and business outcomes enabled by the digital commerce platform we built for the Spotlight Retail Group. The deep insights on consumer behavior and inventory enabled for the Spotlight team highlights the power of Infosys Topaz in helping enterprises become AI-ready."

About Spotlight Retail Group

Spotlight Retail Group (SRG) is a privately held $2.5bn+ Australian company which controls and operates a diverse set of retail businesses patiently built over more than 50. SRG represents the best value and choice for millions of loyal customers who regularly shop online or at their local Spotlight, Anaconda or Harris Scarfe store, making SRG one of the most successful and fastest growing retailers in Australasia.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance are forward-looking statements intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, our ability to attract and retain personnel, our transition to hybrid work model, economic uncertainties, technological innovations such as Generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, and our corporate actions including acquisitions. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2023. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company’s filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

Source : Infosys Topaz Accelerates Spotlight Retail Group's Customer Growth in Digital Commerce

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BEIJING, Dec. 5, 2023 /PRNewswire/ — Chinese President Xi Jinping’s six-day inspection tour of Shanghai has further elevated the major Chinese economic powerhouse’s exemplary role in leading the country toward high-quality development, as he stressed expediting building Shanghai into a modern socialist international metropolis, local officials, businesses and experts said on Monday.

During the crucial trip, Xi stressed the need to accelerate the construction of the "five centers" – the international center of economy, finance, trade, shipping and science and technology (sci-tech) innovation. Such a focus from the top leader paints a clear picture of China’s long-term development priorities and the path to Chinese modernization, they noted.

As Chinese top policymakers are expected to convene the annual Central Economic Work Conference, a crucial meeting that sets the tone for economic policymaking for the coming year, many of the development priorities, including in economic growth, financial development, trade and sci-tech innovation will also likely be highlighted, experts noted.

Xi, also general secretary of the Communist Party of China (CPC) Central Committee and chairman of the Central Military Commission, made an inspection tour in Shanghai that ran from Tuesday to Saturday, according to the Xinhua News Agency.

In Shanghai, Xi inspected the Shanghai Futures Exchange, the Zhangjiang Science City in the Pudong New Area, and a government-subsidized rental housing community, among other places. He also presided over a symposium on promoting the integrated development of the Yangtze River Delta and was briefed on the city’s work by the CPC Shanghai Municipal Committee and the Shanghai municipal government.

Xi stressed the need to speed up building Shanghai into a modern, socialist and international metropolis by focusing on the construction of international centers of economy, finance, trade, shipping and sci-tech innovation. He also urged Shanghai to accelerate building itself into a modern, socialist and international metropolis with global influence, and play a leading and exemplary role in advancing Chinese modernization, according to Xinhua.

Boosting confidence

The top leader’s trip and important remarks have boosted confidence of local officials and businesses in pursuing high-quality development in various areas.

Luo Dajin, chairman of the Science and Technology Commission of Shanghai Municipality, said Xi’s visit to an exhibition on Shanghai’s sci-tech innovations encouraged sci-tech workers to strive to achieve new breakthroughs. 

"I listened to the General Secretary’s important speech, and deeply felt the General Secretary’s passion for scientific and technological advancements. I felt that the General Secretary’s expectations for Shanghai’s scientific and technological innovation were consistent. I was deeply inspired, excited, and motivated," Luo said in a statement that was sent to the Global Times on Monday.

Shanghai is a crucial hub for sci-tech innovation in China. According to the World Intellectual Property Organization’s latest Global Innovation Index released in September, the Shanghai-Suzhou sci-tech cluster moved up one place to enter the top 5 on the list of top 100 sci-tech clusters. Two other Chinese sci-tech clusters – Shenzhen-Hong Kong-Guangzhou and Beijing – made the top 5.

Apart from being a sci-tech innovation hub, Shanghai is also China’s main financial hub as well as an international financial center. It ranked sixth place in the latest rankings from the 2022 Global Financial Centers Index.

While inspecting the Shanghai Futures Exchange, Xi urged the exchange to speed up the construction of a world-class exchange, and make greater contributions to exploring the futures regulatory system and business model with Chinese characteristics and building an international financial center, according to Xinhua.

Such remarks also lifted the spirit of many financial industry professionals in Shanghai, especially coming after the Central Financial Work Conference, which set the goal of building China into a financial powerhouse, according to Li Huiyong, an executive with Shanghai-based Hwabao WP Fund Management Co.

"For financial firms, what building Shanghai as an international financial center means, first and foremost, is that it would bring about a lot of businesses," Li told the Global Times on Monday, adding that it also means greater convenience for cross-border capital flows and multinationals’ businesses in Shanghai.

During the inspection tour, Xi also said more effort should be made to promote high-level financial opening-up to better serve the real economy, sci-tech innovation, and the joint development of the Belt and Road Initiative, according to Xinhua.

Another focus of Xi’s inspection tour was improving the livelihood of urban residents. He visited a residential community in Minhang district that is dedicated to providing affordable rental housing for new urban dwellers, young people and frontline workers. He said he was pleased to see city builders from all over the country living and working there with joy and contentment.

Leading role

What the top leader focused on during the inspection tour also carries national significance, given Shanghai’s leading and exemplary role in China’s overall economic development, experts noted.

"As a financial center and a hub for foreign investment, Shanghai can play a leading role in promoting the expansion for industries to the country’s central and western areas, creating strategic space for China’s economic development for decades to come," Hu Qimu, a deputy secretary-general of the digital-real economies integration Forum 50, told the Global Times on Monday.

While in Shanghai, Xi also presided over a symposium on promoting the integrated development of the Yangtze River Delta, and noted the need to advance the integrated development of the delta, further improve the region’s innovation capability, industrial competitiveness and development levels, and develop a new pattern of higher-level reform and opening-up. These are of great significance for China to forge a new development paradigm, promote high-quality development, and build itself into a strong country and realize national rejuvenation through a Chinese path to modernization, he said.

Integrated development in the Yangtze River Delta has already made great strides and still holds vast potential, given the focus on the development strategy from the top leadership, businesses and experts noted.

The region is home to many industrial and supply chains for critical industries, including semiconductors and new-energy vehicles (NEVs). In the Yangtze River Delta, through the integrated development of industrial clusters, an NEV factory can solve the supply of required supporting parts within a 4-hour drive, forming a "4-hour industrial circle" that reflects the characteristics of a modern industrial system, a Shanghai-based supplier of NEV parts told the Global Times on Monday.

The Yangtze River Delta region, which accounts for only 4 percent of China’s land area but contributes about 25 percent of China’s total GDP, also plays a leading and exemplary role in China’s coordinated regional development strategy, which aims for high-quality and balanced development across the country, experts noted.

Read more:

Xiconomics in Practice: Xi’s inspection tour elevates Shanghai’s leading role in high-quality development

https://www.globaltimes.cn/page/202312/1303012.shtml

Source : Global Times: Xi's inspection tour elevates Shanghai's leading role in high-quality development

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KUALA LUMPUR, Malaysia, Dec. 5, 2023 /PRNewswire/ — Hap2py is delighted to announce its sponsorship of the 9Wave Music Festival, a significant event organized by Nine XTraw and Skyline Entertainment, held at Sunway Lagoon on November 11, 2023. This collaboration marks a notable milestone in delivering unparalleled joy and dynamic live performances to K-pop enthusiasts.

Hap2py as one of the main sponsors of the 9Wave Music Festival

The music festival featured an impressive lineup of idols, including the popular girl group (G)I-DLE, multi-talented artist Henry Lau, EDM sensation Shaun, dance virtuoso Hyoyeon of Girls Generation, versatile singer Xiumin of Exo, and rap star Bobby of iKON. Their dynamic presence transformed Sunway Lagoon into a vibrant hub of harmonious delights. The picturesque venue, surrounded by stunning natural beauty, provided a perfect backdrop for an extraordinary evening of music and entertainment. Most importantly, the festival not only showcased top-tier entertainment but also fostered a sense of community, uniting attendees through shared moments of joy and celebration.

Recognizing the loyalty of its clientele, Hap2py demonstrated its thanks by providing 80 complimentary tickets for an extraordinary festival experience. These tickets, a symbol of the company’s appreciation, enabled its clients to enjoy an evening of unparalleled live entertainment, thereby creating lasting memories of the event.

As a key sponsor of this event, Hap2py further solidified its reputation within the entertainment industry, emphasizing its dedication to crafting moments of happiness and indelible memories for the audience. 

Building on its dedication to exceptional service, Hap2py is excited to announce its ongoing Christmas event, taking place from 25 November to 31 December 2023. This much-anticipated occasion will feature events such as the Christmas Booster, where investors can earn up to 9%; the Christmas Leaderboard, with the top 30 investors winning a share of fabulous prizes; and the Christmas Lucky Draw, offering the top 30 participants a chance to win a 100-gram gold bar. Stay tuned for even more exciting events in 2024 – the fun with Hap2py doesn’t stop here!

Stay alert for further details and get ready to experience a new wave of thrilling events with Hap2py. Find out more about Hap2py here.

Source : Hap2py x 9Wave Music Festival: Sparking Excitement at Sunway Lagoon with K-Pop Stars

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This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

DHAKA, Bangladesh, Dec. 5, 2023 /PRNewswire/ — Nagad, a popular mobile financial service provider based in Bangladesh, is making significant strides to champion the mainstreaming of persons with disabilities – the initiatives that align with the United Nations Sustainable Development Goals (SDGs).

In a commitment to SDG 10, which calls for reduced inequalities, the world’s fastest-growing mobile money operator is actively working towards building a more inclusive financial ecosystem that leaves no one behind.

The MFS company has digitalised disbursements of social safety allowances meant for marginalised and impoverished people, including persons with disabilities, making sure such financial aid reaches actual beneficiaries promptly.

According to the Bangladesh Bureau of Statistics, the nationwide count of individuals with disabilities stands at approximately 4.8 million, with a significantly higher prevalence in villages than in urban areas. In the last four fiscal years up to FY2023-24, the government allocated BDT 8,000 crore – equivalent to around $802 million – for over 9 million such beneficiaries. Every year 75 percent of the total social safety allowances are successfully disbursed through Nagad.

As part of its dedication to SDG 8, promoting decent work and economic growth, Nagad has created opportunities for insolvent persons with disabilities to become its Uddokta (agents) – thus fostering independence and breaking free from reliance on others. In times when support seemed elusive, Nagad stepped forward, becoming a beacon of empowerment for those often marginalised in society.

In terms of SDGs, Bangladesh has had positive outcomes in areas, such as poverty eradication, education, health, employment, gender equality, and financial inclusion, with Nagad being instrumental in speeding up the country’s journey towards achieving SDGs.

On 3 December, the world observed the "International Day of Persons with Disabilities" intending to promote the inclusion of disabled individuals in all facets of society. The forward-thinking mobile financial service provider takes pride in its commitment to improving their lives and livelihoods by ensuring equitable access to financial resources.

Tanvir A Mishuk, founder and managing director of Nagad Ltd., "From the beginning of our journey, we have been working to improve people’s lifestyles by bringing them into the fold of digital financial inclusion. We have also taken initiatives to mainstream persons with disabilities, which resonate with multiple SDGs. By fostering inclusivity, we contribute to a world where financial services are accessible to all, irrespective of ability."

"We believe that the SDGs can be a stepping stone to reach our goal of Smart Bangladesh by 2041, and Nagad will be a powerful tool," he added.

About Nagad Ltd (https://www.nagad.com.bd/)

Nagad Limited is one of the leading MFS operators in Bangladesh’s payment industry with 85 million registered customers and an average daily transaction of about USD 112 million. The digital payment platform, known as a successful public-private partnership between Bangladesh Postal Department and the private sector, was inaugurated in 2019 by Prime Minister Sheikh Hasina of the people’s republic of Bangladesh. 

Source : Nagad promotes mainstreaming of persons with disabilities

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Toku delivers a comprehensive customer engagement platform that increases operational efficiency, manages agents, configures call flows, obtains real-time productivity reports, and monitors recorded and live calls

SAN ANTONIO, Dec. 5, 2023 /PRNewswire/ — Frost & Sullivan recently published the Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023, and, based on its findings, recognizes Toku with the 2023 Southeast Asia Competitive Strategy Leadership Award. Toku is a Singapore-based cloud communications service provider (CSP) that delivers bespoke cloud communications and CXaaS solutions to reimagine enterprise customer experiences.

Toku addresses its customers’ unique challenges in Asia-Pacific markets by providing customized products and services, bridging the gap between customer data and communications that affect most contact centers.

Toku addresses its customers’ unique challenges in Asia-Pacific markets by providing customized products and services, bridging the gap between customer data and communications that affect most contact centers. The company features a powerful CXaaS platform with application programming interface (API) capabilities, which allows contact center employees to deliver seamless experiences across voice and digital channels. This cutting-edge platform also integrates the latest business applications and management tools, including workforce management and customer relationship management (CRM) solutions that provide contact center agents access to customer data and information about every customer interaction.

Moreover, Toku has gained substantial market traction in the region and is always open to incorporating trend-setting technologies into its solutions. This includes advanced customer insights, sentiment analysis, predictive analytics, and artificial intelligence (AI). These groundbreaking features position the company as one of Asia-Pacific’s highest growth potential players because of its strong ability to adopt new technologies and adapt to emerging market trends.

"Frost & Sullivan acknowledges the company’s success in positioning itself as a cloud contact center service provider for companies looking to expand operations across the region, with the added benefit of better voice quality, low latency, and rapid scalability. Toku is uniquely positioned as a disruptive services provider in Asia-Pacific, offering clients a complete and localized omnichannel contact center platform powered by its telephony network," said Sherrel Sonia Roche, ICT research Industry Principal at Frost & Sullivan.

At the core of Toku’s success lies in customer satisfaction. The company consistently delivers unparalleled 24/7 support and works closely with its customers to develop products and strategies that respond to their ever-growing market needs. This capability has helped Toku’s customers meet regulatory and compliance requirements in different countries and regions.

Furthermore, its strategic partnerships with top technology providers such as Microsoft, Salesforce, Zoom, and ServiceNow enable Toku to offer premium features and integrations, further elevating the customer experience. As a result, Toku’s visionary approach and high adaptability have made it a major player in the cloud contact center services industry, and it is poised to expand its operations rapidly throughout Asia-Pacific and beyond.

"With its customer-centric philosophy, Toku’s central tenet to success is customer satisfaction. This philosophy permeates every facet of the company’s operations, from the client-facing roles to its leadership. As a testament to the company’s high client satisfaction rate, Toku acquires many clients through word-of-mouth fueled by its localized services, and bespoke operational strategies," noted Ms. Roche.

Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning, and customer satisfaction.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Contact:
Tammy Chan
E: [email protected] 

About Toku

Toku reimagines customer experience for enterprises.

The Company provides an end-to-end approach to help businesses overcome the complexity of global digital transformation, including strategic consulting expertise, bespoke technology, in-country infrastructure, and local connectivity.

Organizations as diverse as Singapore Airlines, foodpanda, JCDecaux, Gojek, and government agencies tap on Toku’s solutions to enhance their Customer Experience with mission-critical cloud communication solutions that deeply integrate with customer data and business processes.

Source : Toku Earns Frost & Sullivan's 2023 Southeast Asia Competitive Strategy Leadership Award for Building an Innovative Customer Experience as a Service (CXaaS) Platform That Boosts Contact Center Performance across Asia-Pacific

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This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

Immerse in the Future of Beauty and Technology this holiday season.

KUALA LUMPUR, Malaysia, Dec. 5, 2023 /PRNewswire/ — With the holiday season round the corner, SEPHORA Malaysia is excited to launch the ‘Unwrap Their Beautiful’ campaign with a first-ever 3D interactive showcase on the capital city’s largest 3D screens.

‘Unwrap Their Beautiful’ invites visitors to a virtual journey to discover their beauty power and share their holiday cheer. Regardless of age, gender, or background for this season of gifting.

To create a unique holiday experience, the 3D synchronised interactive show turns spectators into participants when they dedicate their holiday wishes to their nearest and dearest on the screens. This can be achieved by scanning a QR code for an instant connection or schedule your wishes in advance. This feature transforms the experience into holiday cheer by fostering connections and sharing moments of love and appreciation.

With a touch of technology, consumers at SEPHORA’s Fahrenheit88 store can discover surprises hidden within its holiday displays. Valerie Foong, General Manager of Sephora Malaysia explains, "There are QR codes consumers can scan that will lead them to an interactive game. As they follow the virtual ribbon, consumers have a chance to not only collect virtual gifts but also turn virtual into reality with tangible gifts by approaching any Beauty Advisors in-store."

The 3D interactive show will be displayed on the Pavilion Kuala Lumpur’s Elite screen and Fahrenheit88’s Curve LED screen daily from 1st December 2023 – 1st January 2024 at 8:30pm  (GMT + 8) For more updates on the holiday initiatives, visit SEPHORA Malaysia’s Facebook, Instagram or website.

About SEPHORA
SEPHORA is the world’s leading global prestige beauty retail brand.

With 46,000 passionate employees operating in 35 markets, SEPHORA connects customers and beauty brands within the world’s most trusted and dynamic beauty community.

We serve a highly engaged community of hundreds of millions of beauty followers across our global omnichannel network of more than 2700 stores and iconic flagships, and our e-commerce and digital platforms, offering personalized and immersive seamless experiences across every touchpoint.

With our curation of close to 300 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty.

Since our inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, we have been disrupting the prestige beauty retail industry. Today, we continue to break with convention to drive our mission to expand the way the world sees beauty and empower the extraordinary in each of us.

Source : SEPHORA Malaysia's first-ever 3D Interactive Show Launches in Kuala Lumpur

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STOCKHOLM, Dec. 5, 2023 /PRNewswire/ — AT&T today announced plans to lead the United States in commercial scale open radio access network (Open RAN) deployment. This industry-leading move, in collaboration with Ericsson, will further the telecommunications industry efforts and build a more robust ecosystem of network infrastructure providers and suppliers. AT&T’s spend could approach roughly $14 billion over the 5-year term of the contract with Ericsson. 

AT&T’s Open RAN plan is for 70% of its wireless network traffic to flow across open-capable platforms by late 2026. The company expects to have fully integrated open RAN sites operating in coordination with Ericsson and Fujitsu, starting in 2024. This move away from closed proprietary interfaces will enable rapid scaling and management of mixed supplier hardware at each cell site. Beginning in 2025, the company will scale this Open RAN environment throughout its wireless network in coordination with multiple suppliers such as Corning Incorporated, Dell Technologies, Ericsson, Fujitsu and Intel. 

AT&T’s and Ericsson’s multiyear joint commitment to Open RAN deployment comes at a pivotal moment in the 5G innovation cycle. This move to an open, agile, programmable wireless network positions AT&T to quickly capitalize on the next generation of wireless technology and spectrum when it becomes available. These innovative technologies will enable lower-power, sustainable networks with higher performance to deliver enhanced user experiences. Ericsson’s open architecture will provide a foundation and springboard for developers driving innovation through open and programmable networks and bringing new suppliers into the industry. This will foster modernization and competition in the U.S. wireless equipment market.

The company expects that increased competition in the U.S. RAN market will yield more innovation and greater efficiencies. Committing to Open RAN with its suppliers deploying open hardware, migrating to cloud RAN, and introducing 3rd party radios leads to more flexibility in choosing equipment, lower network costs and improved operational efficiencies. This cutting-edge open management approach to building the network will enable the company to continue to invest in its fast-growing broadband network.

"AT&T is taking the lead in open platform sourcing in our wireless network," said Chris Sambar, Executive Vice President, AT&T Network. "With this collaboration, we will open up radio access networks, drive innovation, spur competition and connect more Americans with 5G and fiber. We are pleased that Ericsson shares our support for Open RAN and the possibilities this creates for American digital infrastructure."

Börje Ekholm, President and CEO of Ericsson, says: "High-performance and differentiated networks will be the foundation for the next step in digitalization. I am excited about this future and happy to see our long-term partner, AT&T, choosing Ericsson for this strategic industry shift – moving to open, cloud-based and programmable networks. Through this shift, and with open interfaces and open APIs, the industry will see new performance-based business models, creating new ways for operators to monetize the network. We are truly proud to be partnering with AT&T in the industrialization of Open RAN and help accelerate digital transformation in the U.S."

Ericsson will leverage its USA 5G Smart Factory in Lewisville, Texas in the manufacture of 5G equipment for this contract. Opened in 2020, the factory is highly automated and efficient, and is fully powered by renewable electricity. The Smart Factory recently completed an expansion, bringing its production floor to more than 107,000 square feet. The state-of-the-art 5G smart factory produces next generation 5G and Advanced Antenna System radios for Ericsson’s U.S. customers. Ericsson also recently became the first mobile infrastructure provider to achieve compliance with the infrastructure law’s Build America, Buy America provisions. The factory’s products are labeled Made in USA as Ericsson’s facility complies with the Build America, Buy America infrastructure laws Act.

AT&T is one of the largest infrastructure investors in the United States across both wireless and broadband fiber. The commitment to Open RAN is a key part of AT&T’s strategy to provide the seamless connectivity America needs. With owner’s economics in both wireless and fiber, AT&T aims to become the largest, fastest growing converged fiber company with a modern, competitive wireless network.  `

AT&T will use this new collaboration with Ericsson to enhance its wireless network in North America and expand the most reliable 5G network. The expected spend under the Ericsson contract is below what the company expects to spend for wireless capital expenditure over the next 5 years. Given the interdependence between fiber and wireless, and the increasing desire for customers to have one connectivity provider across fixed broadband and wireless, the company sees economically attractive opportunities to expand its fiber footprint in the coming years as well.

This is a joint press release with AT&T.

FOR FURTHER INFORMATION, PLEASE CONTACT 

Contact person
Peter Nyquist, Head of Investor Relations 
Phone: +46 705 75 29 06 
E-mail: [email protected]

Additional contacts
Stella Medlicott, Senior Vice President, Marketing and Corporate Relations 
Phone: +46 730 95 65 39 
E-mail: [email protected]

Investors
Lena Häggblom, Director, Investor Relations 
Phone: +46 72 593 27 78 
E-mail:  [email protected] 

Alan Ganson, Director, Investor Relations 
Phone: +46 70 267 27 30 
E-mail: [email protected]

Media
Ralf Bagner, Head of Media Relations 
Phone: +46 76 128 47 89 
E-mail: [email protected]

Media relations
Phone: +46 10 719 69 92 
E-mail: [email protected]

Forward-looking statements

This release includes forward-looking statements, including performance and results of operations, business plans, objectives, market conditions, and assumptions upon which those statements are based including, in particular the following risks and uncertainties:

– Our goals, strategies, planning assumptions and operational or financial performance expectations

– Industry trends, future characteristics and development of the markets in which we operate

– The expected demand for our existing and new products and services as well as plans to launch new products and services including research and development expenditures

– The ability to deliver on future plans and to realize potential for future growth

– Technology and industry trends including the regulatory and standardization environment in which we operate, competition and our customer structure.

The words "believe," "expect," "foresee," "anticipate," "assume," "intend," "likely," "projects," "may," "could," "plan," "estimate," "forecast," "will," "should," "would," "predict," "aim," "ambition," "seek," "potential," "target," "might," "continue," or, in each case, their negative or variations, and similar words or expressions are used to identify forward-looking statements. Any statement that refers to expectations, projections or other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking statements.

We caution investors that these statements are subject to risks and uncertainties many of which are difficult to predict and generally beyond our control that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Important factors that could affect whether and to what extent any of our forward-looking statements materialize include, but are not limited to, the factors described in the section "Risk Factors" in the latest interim reports, and in "Risk Factors" in the Annual Report 2022.

These forward-looking statements also represent our estimates and assumptions only as of the date that they were made. We expressly disclaim a duty to provide updates to these forward-looking statements, and the estimates and assumptions associated with them, after the date of this release, to reflect events or changes in circumstances or changes in expectations or the occurrence of anticipated events, whether as a result of new information, future events or otherwise, except as required by applicable law or stock exchange regulations.

This is information that Telefonaktiebolaget LM Ericsson is obliged to make public pursuant to the EU Market Abuse Regulation. The information was submitted for publication, through the agency of the contact person set out above, at 23:00 CET on December 4, 2023. 

The following files are available for download:

https://mb.cision.com/Main/15448/3888036/2473764.pdf

AT&T to Accelerate Open and Interoperable Radio Access Networks (RAN) in the United States through new collaboration with Ericsson

Source : AT&T to Accelerate Open and Interoperable Radio Access Networks (RAN) in the United States through new collaboration with Ericsson

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This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

The collaboration is the first of its kind in the Bluetooth® audio industry

HSINCHU, Dec. 5, 2023 /PRNewswire/ — Airoha Technology, one of the world’s top 3 designers of Bluetooth® audio ICs, announces that AIROHA’s SoCs and Software Development Kit (SDK) for Bluetooth® LE Audio devices have collaborated with Intel’s Engineered for Intel® Evo™ laptop accessory program, the first of its kind in the Bluetooth® audio industry.

Committed to providing a great Bluetooth® audio quality and user experience, AIROHA’s collaboration with Intel will help audio devices achieve the highest level of Bluetooth® LE Audio compatibility between headset and laptop. This will increase the likelihood that future vendor audio devices can more easily meet Intel’s strict experience requirements and gain acceptance into the Engineered for Intel® Evo™ laptop accessory program.

AIROHA’s 20 years of experience in Bluetooth® audio technology innovation accelerates our customers’ product time-to-market and reduces maintenance costs.

"With more than 20 years of dedication to Bluetooth® innovation, Airoha Technology provides the most comprehensive and flexible SDK for our customers to develop iterative and upgradeable products with unique features and added value and reduce time-to-market and maintenance efforts for their products. Our brand customers can develop various audio devices—such as business headsets, gaming headsets, speakers, and hearing aids— with the same SDK software platform that AIROHA provides with its SoCs, and they can start each new project quickly." said Yuchuan Yang, Sr. Vice President of Airoha Technology.

"In collaboration with Intel, AIROHA now offers the industry’s first product development platform with embedded Bluetooth® LE Audio Intel® Evo™ experience support to help our customers’ audio devices achieve Intel® Evo™ accessory program verification more easily and enter the Intel® Evo™ accessory program ecosystem earlier."

Accessories Engineered for Intel® Evo™ laptops maximize the end-to-end user experience when paired with Intel® Evo™ laptops.

The Intel® Evo™ platform is Intel’s premium consumer brand for high-performance laptops. It is designed to provide a premium computing experience with excellent responsiveness, long battery life, fast charging, and thin-and-light form factors. Laptop designs that meet the Intel® Evo™ requirements undergo rigorous testing measurement and verification against an evolving set of specifications and key experience indicators to ensure they deliver exceptional performance and user experience.

The Engineered for Intel® Evo™ laptop accessory program extends the Intel® Evo™ laptop experience to include accessories. This accessory program helps users identify 3rd party accessory product designs that are tested to ensure they meet strict Intel requirements that provide seamless connectivity, reliability, and performance for the best overall experience when paired with an Intel® Evo™ Laptop.

Enhancing the Bluetooth experience for laptop users through technology collaboration between AIROHA and Intel

With this program, AIROHA’s customers can develop products with AIROHA’s and Intel’s joint technology strengths for laptop users, based on semiconductor layers that meet the latest industry standards and quality benchmarks. AIROHA’s strengths integrated into its Bluetooth® LE Audio SoCs include the industry’s most advanced Active Noise Cancellation (ANC) algorithms, which can perform 1000 operations per second to ensure optimal listening quality, coupled with AIROHA’s unique AI-enabled noise reduction technology that delivers clear voice quality at the microphone transmitter end.

Refer to Accessories Engineered for Intel® Evo™ Laptops for more details.

CONTACT: Terrence Chang, [email protected]

Source : Leading IC Designer AIROHA is collaborating with Intel to facilitate the development of new Bluetooth® Low Energy (LE) Audio devices

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