Proprietary analytics solution strengthens collection strategies and increases client collection rate as much as 10%

SAN ANTONIO, Texas, Oct. 10, 2023 /PRNewswire/ — Recently Frost & Sullivan assessed the debt collections services industry, and based on its findings, recognizes Teleperformance with 2023 Global Competitive Strategy Leadership Award. The company is a provider of digital business services and solutions. With a robust global footprint, the company’s TP Collect solution stands out in the debt collections services market, delivering best-in-class technology that combines automation and predictive models with human touch while meeting privacy and cybersecurity standards.

Teleperformance_Award

Teleperformance addresses clients’ needs and continually improves existing services with a focus on innovation to deliver a high-tech high-touch approach. The company leverages omnichannel digital collection solutions embedded with data analytics, artificial intelligence (AI), robotic process automation, machine learning (ML), and chatbot capabilities to deliver a better, more empathetic way to communicate with consumers. The company’s proprietary technology solutions simplify the debt collection process, making it faster and safer. It has an extensive global reach, offering various options for onshore, nearshore, and offshore services. The company boasts a solid and established infrastructure, with operational sites specialized in specific market segments and portfolio areas. It provides first-party and third-party services, leveraging domestic and international labor markets to deliver cost-effective and flexible solutions.

Sebastian Menutti, industry principal, Frost & Sullivan, observed, "Teleperformance uses predictive analytic models to identify consumer affordability and vulnerability, estimate the propensity for consumers to pay off outstanding debt, and customize payment plans according to specific requirements, leading to more effective engagement and outreach."

Teleperformance understands customers’ characteristics and payment patterns to deploy a debt collection strategy successfully. It has invested in stress testing and ethical hackers to prevent fraud while working closely with regulators to implement a governing framework that incorporates technological breakthroughs. The company uses client feedback and industry trend monitoring to guide its product roadmap and continuously evolve its solutions to maintain its innovative edge. Its dynamic service portfolio demonstrates the company’s ability to catalyze competitive strategies based on market trends and consumer needs, leading to its success in the debt collections services market.

"Teleperformance creates tailor-made payment plans, which helps maintain and grow consumer satisfaction and thus building long-lasting relationships with its partners. It combines state-of-the-art technology with a dedicated human experience while complying with data security certificates," added Valentina Barcia, Best Practices research analyst at Frost & Sullivan.

Each year, Frost & Sullivan presents this award to the company that has leveraged competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning, and customer satisfaction.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Contact:
Christine Savoie
E: [email protected]

Source : Teleperformance Applauded by Frost & Sullivan for Its Enhanced, Consumer-Centered Debt Collection Services and Secure Market-leading Strategies

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

Leading hotel tech provider takes transformative step towards a next generation CRM platform that empowers hoteliers to build stronger relationships with their guests whilst driving profitable revenue

BARCELONA, Spain, Oct. 10, 2023 /PRNewswire/ — Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce its strategic acquisition of PUSHTech, a pioneering force in hotel Customer Relationship Management (CRM) services and marketing automation technology. This milestone solidifies Cendyn’s commitment to investing in the future of CRM by doubling down investment in innovation, customer-centric solutions, and the empowerment of hoteliers to optimize revenue streams through advanced CRM strategies.

Cendyn acquires PUSHTech

PUSHTech is a cloud-based Customer Data Platform (CDP) and CRM platform that offers an integrated solution for the hospitality industry, excelling at marketing automation across channels, guest journey automation, and sales CRM. Built on a modern tech stack, the platform allows you to unify, segment, and take control of your databases to increase direct bookings, improve guest loyalty, and automate the guest journey using email, SMS, WhatsApp, social media and more.

In an era where cultivating guest loyalty presents an ever-increasing challenge, the acquisition of PUSHTech reinforces Cendyn’s dedication to growth and advancement in the CRM landscape. This strategic move exemplifies Cendyn’s commitment to equipping hoteliers with the tools to cultivate enduring relationships with their guests, ultimately driving loyalty and, in turn, profitable revenue streams.

"By seamlessly integrating PUSHTech’s next-generation technology into Cendyn’s portfolio, we are poised to elevate the industry’s standard for hoteliers seeking to amplify their sales and marketing CRM capabilities," said Jack Blaha, CEO at Cendyn. "Our customers are centered around their guests, and our mission is to empower them to refine the guest experience through sophisticated technology and services. This acquisition doubles down on that mission, and we’re thrilled to explore the boundless potential of PUSHTech to bring it to fruition."

"We are incredibly excited about joining forces with Cendyn," said Carlos Moncho, CEO at PUSHTech. "The combination of Cendyn’s CRM heritage and our technology advancements put us in strong stead to drive CRM innovation for our industry. With a combined focus on driving loyalty and profitable revenue for our customers, we’re excited about the opportunity this acquisition offers to our industry."

The acquisition represents a landmark moment in Cendyn’s journey, marking a transformative step for the industry as Cendyn looks to provide a next generation CRM platform for the industry. Through this acquisition, Cendyn reaffirms its commitment to innovation and its mission to empower hoteliers, revolutionizing the way they connect with guests, foster loyalty, and drive profitability.

To read more, click here.

About Cendyn
Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an integrated technology platform that aligns revenue, eCommerce, distribution, marketing and sales teams with centralized data, applications, and analytics, so they can capture more demand and accelerate growth. With offices located across the globe, in the United States, United Kingdom, Paris, Singapore, and India, Cendyn serves tens of thousands of customers across 143 countries. To find out more, visit www.cendyn.com.

For media inquiries, please contact:

Michael Bennett
President & CMO
Cendyn
[email protected]
+1 219-384-5705

Nicola Graham
VP, Marketing
Cendyn
[email protected]
+44 7341 661 504

Source : Cendyn doubles down on the future of CRM with strategic acquisition of PUSHTech

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

WASHINGTON, Oct. 10, 2023 /PRNewswire/ — Monport Laser unveils its latest breakthrough innovation, Monport 40W Pro CO2 Laser Engraver with Air Assist. This cutting-edge machine sets a new standard in precision engraving, offering exceptional performance and a host of upgraded features. The Monport 40W Pro surpasses its predecessor, the Monport 40W Laser, in every aspect, making it a game-changing solution for professionals and enthusiasts alike.

Monport 40W Pro CO2 Laser Engraver

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Comparison: Monport 40W vs. Monport 40W Pro

The Monport 40W Pro CO2 Laser Engraver boasts several key enhancements that make it stand out from its predecessor. Here’s a closer look at the upgraded features:

Air Assist effectively improves engraving results

Laser engraving machines that lack a built-in air assist system require additional maintenance to clean up debris, typically resulting in a messier engraving format. Furthermore, the absence of this feature increases the risk of catching fire due to potential heat buildup and inadequate ventilation. Therefore, prioritizing laser engraving machines with built-in air assist ensures both enhanced safety and security in the engraving process, minimizing the chances of accidents and promoting a more efficient and controlled workflow.

The addition of Air Assist technology is undoubtedly one of the most notable improvements found in the Monport 40W Pro. This innovative feature amplifies engraving depth and efficiency by an impressive 30%. Moreover, it significantly reduces the yellowing effect often seen in wood board engravings, resulting in strikingly crisp and vivid designs.

Adjustable Laser Head Ensures Precise Cutting

The Monport 40W Pro introduces an adjustable laser head that enables users to customize its position, preventing the undesirable thickening of cutting lines. This adjustable laser head, with a diameter of 19mm, offers the flexibility to engrave various materials of diverse thicknesses. From rock slabs to rough stones, this feature empowers the laser engraving process to tackle a wide range of materials effortlessly. This new feature ensures consistent and precise cuts, eliminating the need for time-consuming adjustments and enhancing overall productivity.

Professional-grade Metal Guide Rails Bring a Smooth Experience

To achieve unparalleled engraving precision, Monport Laser has equipped the Monport 40W Pro with added slide rails. These slide rails elevate the precision and accuracy of the machine, allowing users to create intricate designs and capture the finest details with unmatched clarity. The Monport 40W Pro empowers users to bring their artistic visions to life with unparalleled precision.

Plug-in Thermometer helps users control temperature easily and accurately

Recognizing the importance of precise temperature monitoring during engraving processes, Monport has addressed previous display issues by incorporating a plug-in thermometer in the Monport 40W Pro. This enhancement ensures that users can easily and accurately monitor temperature during engraving sessions, optimizing conditions for the highest quality results, every time.

Experience Monport 40W Pro’s Superior Performance

Monport 40W Pro CO2 Laser Engraver with air assist represents a major leap forward in engraving technology. With its range of superior features and performance enhancements, this state-of-the-art machine empowers professionals and enthusiasts to take their engraving projects to unprecedented heights.

Monport Laser remains dedicated to pushing the boundaries of engraving technology, providing users with the tools they need to unleash their creativity and achieve unparalleled results. Elevate engraving possibilities with the Monport 40W Pro CO2 Laser Engraver with Air Assist.

Company: Monport Laser

Contact email: [email protected] 

Pre-sales Phone: (+1)332-251-1208 

Monport Laser Website: https://monportlaser.com/ 

Monport Address: Monport Tech Inc. 300 LENORA ST 878, SEATTLE, WA, 98121-2411, UNITED STATES

Source : Monport Enhances Your K40 Laser Cutter with Air Assist Technology

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

Working Capital Copilot program now open for banks looking to grow SMB lending portfolio

LONDON, Oct. 11, 2023 /PRNewswire/ — Following the launch of its new generative AI-enabled Working Capital Copilot solution at Sibos 2023, Trade Ledger is now accepting applications from banks to join its beta program which is being deployed by Accenture. Copilot, which is built on top of Trade Ledger’s data platform, "is the last component of the tech stack required to effectively crack open the $120tn embedded lending opportunity for working capital finance", said Trade Ledger CEO Martin McCann.

Just a small number of banks will be accepted for the beta program, giving them exclusive early access to the world’s first generative AI interface for embedded complex business finance. Copilot will not be generally available to other Trade Ledger customers until sometime in 2025.

The Trade Ledger data platform is already being used by banks such as HSBC and Barclays in 15 countries to cut the application to decision time for working capital finance to 48 hours. Copilot is built on top of the platform and will be available to banks participating in the beta program to distribute to their customers as a simpler way to understand and apply for working capital credit.

Through Working Capital Copilot, participating banks will be able to give their business customers the ability to query their financial data to identify where they need capital and when. Through an API connection with the bank, Copilot then finds bank lending products that fit that need.

Copilot goes to the heart of the roadblocks SMBs (businesses with $10-50mm in revenues) have historically experienced accessing working capital finance. These businesses often don’t have the resources or in-house expertise to analyse their cash-to-cash cycle and determine their working capital needs. Copilot, which is built on the Azure OpenAI Service and accessed through Microsoft Teams, uses advanced Large Language Models (LLM) to interpret conversational language queries about cash management and create algorithmic queries of the Trade Ledger database.

It analyses profit and loss statements, sales ledgers, supplier data, balance sheets, trading co-party behaviours, credit bureau records, and more and provides actionable insights into invoices, payments, and other transactions impacting cash flow. Bank integration via API provides the SMB with real-time information on available working capital products, with matched options based on cash flow status, creditworthiness and specific business requirements.

The business may then apply from within Microsoft Teams, with the application to decision process being handled speedily through the Trade Ledger platform.

"Applicants for the beta should see working capital lending as a core differentiator, and have an aggressive growth strategy for the assets on their balance sheet in the small to mid-market sector", continued Martin McCann. "They should also have strong brand recognition, an appetite for change, and already be dedicating significant resources to digital transformation.  If growing the lending book two percent per year is OK, this program will not be right, nor will it be right for banks that believe transformation is just going from documents to OCR (Optical Character Recognition).

"At Sibos 2023 we heard from a number of financial institutions that there’s a clear and obvious need to recognise and leverage the power of AI. For those that do, they can capture the very evident market opportunity of SMB lending. We are looking forward to productionising this solution imminently with banks in the beta programme."

Banks interested in applying for the beta program can contact Trade Ledger at [email protected]

For further information contact: 

Trade Ledger Press Office:  Wendy Harrison
[email protected]

Source : Trade Ledger offers banks exclusive access to world first AI solution for embedded business finance

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

SAN FRANCISCO, Oct. 10, 2023 /PRNewswire/ — Today, Banana Republic, a Gap Inc. (NYSE: GPS) brand, launches an exclusive capsule collection in partnership with fashion designer Peter Do. As two American brands who believe there is significance in the approach to dressing, Banana Republic and Peter Do created a collection grounded in versatile, high-quality pieces celebrating impeccable tailoring and craftsmanship, which are at the core of both brands’ design codes.

Experience the full interactive Multichannel News Release here: https://www.multivu.com/players/English/9211251-banana-republic-exclusive-peter-do-capsule-collection/ 

"BR x Peter Do allows our brands to reach a new consumer who is passionate about fashion and culture," says Meena Anvary, Banana Republic’s Head of Marketing. "The intersection of our heritage and Peter’s unique design sensibility creates a fresh, effortless look to support our customers’ multi-dimensional lives. We are excited to offer a collection that will be a mainstay in wardrobes for years to come."

Designed by Peter Do with inspiration pulled from the Banana Republic archives, the capsule defines what the new vision for American clothing looks like with its versatile and genderful ready-to-wear styles and accessories. Crafted in Peter Do’s signature neutral color palette, the product is brought to life in Banana Republic’s timeless silhouettes.

"For BR x Peter Do, we focused on universal pieces designed with an eye towards versatility, wearability, and a timeless point of view," says designer Peter Do. "We both believe in quality and the end goal is to dress people in clothes that they will want to rewear with a feeling of newness each time."

The 28-piece collection features transformational outerwear including the Detachable Pleated Trench, City Coat and Detachable Utility Trench; key tailoring wardrobe pieces such as the Leather Utility Shirt, Tuxedo Utility Blazer, and Tuxedo Drill Trousers; and layering items such as the Utility Dress, Detachable Turtleneck Sweater, Artisan Tunic, Sweater Tanks, and Convertible Sweater Vest. Accessories include silk scarves and a leather belt bag.

To bring Peter Do’s New York-sensibility to the classic BR styles, a monochromatic, vintage map of Brooklyn was incorporated into the collection on the Utility Shirt, the Utility Dress, the Reworked Authentic Tee and the Printed Silk Scarf, as well as an under layer of the Detachable Utility Trench. Adding some playfulness to the collection, a sketch of a banana was designed on the Intarsia Sweater, the Reworked Authentic Tee and the Printed Silk Scarf. Mixed-media is embraced throughout with leather patches on knits and jackets, a leather and suede button down shirt, and a removable shearling collar for the Detachable Utility Trench that adds texture and dimension to the collection.

The BR x Peter Do capsule collection is available now online and in select BR stores across the US, Canada and Japan with prices ranging from $100 for knit tanks and silk scarves to $1,200 for outerwear. Follow @bananarepublic with hashtag #BRxPD to discover the collection.

About Banana Republic:
Banana Republic is a premium lifestyle retailer celebrating exploration and self-expression through timeless, versatile and exceptionally made womenswear, menswear and more for those curious to live a life well lived. Founded in 1978 in San Francisco, Banana Republic connects with customers across online and company-operated and franchise retail locations globally. For more information, please visit www.bananarepublic.com and follow @BananaRepublic on social channels.

About Peter Do:
PETER DO was established in 2018 in New York City. The house is dedicated to creating a new future in fashion through thoughtful design.

Source : Banana Republic Launches Exclusive Capsule Collection with Peter Do

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

SAN DIEGO, Oct. 10, 2023 /PRNewswire/ — Eurofins Discovery, an industry-leading provider of products and services for drug discovery research, today announced its SAFETYscan®47 platform as a New Approach Methodology (NAM), part of a standardized framework aiming to revolutionize chemical risk assessments. The established platform provides in vitro high-throughput screening within this NAM framework, empowering researchers in diverse sectors with faster and cost-effective tools to assess chemical-related risk to human health.

The SAFETYscan47 functional panel comprises 47 human-relevant targets pivotal in the assessment of clinical adverse drug reactions (ADRs), supporting all pharmaceutical drug discovery stages and aligning early safety evaluations with clinical predictions, in addition to supporting other research domains such as food, cosmetics, and industrial chemicals. A recent case study published in the Society of Toxicology showcases its utility with in vitro risk assessment.

This SAFETYscan47 recognition offers solutions to challenges posed by traditional in vivo risk assessments. Beyond ethical concerns, they fail to fully replicate human in vivo mechanistic-related adverse events. Human genetic diversity is rarely considered, leading to uncertainties in translating results to human populations. Eurofins Discovery’s platform addresses these issues by delivering human-relevant, functional data with higher throughput and at lower costs.

Developed in alignment with the European Commission’s chemicals strategy, U.S. EPA’s Chemical Safety for Sustainability Strategic Research Action Plan, and other global strategies, SAFETYscan47 echoes the international drive for chemical-risk mitigation.

By integrating in vitro to in vivo extrapolation (QIVIVE) and leveraging mechanism-based methods, this Eurofins Discovery technology supports global efforts to ensure a toxic-free environment and safe therapeutic development. With its focus on efficiency and accuracy, SAFETYscan47 is a breakthrough in modern chemical safety evaluation.

About Eurofins Discovery
Eurofins Discovery is recognized as the industry leader for providing drug discovery researchers with the largest and most diverse portfolio of standard and custom in vitro safety & pharmacology assays and panels for drug screening and profiling. In addition to in vitro safety pharmacology strengths, Eurofins Discovery also offers a broad portfolio of over 3,500 drug discovery services and 1,800 products. These include in vitro assays, cell-based phenotypic assays, safety pharmacology and efficacy, ADME toxicology, medicinal chemistry design, synthetic chemistry, and custom proteins and assay development capabilities. Eurofins Discovery supports a variety of drug discovery targets such as GPCRs, Kinases, Ion Channels, Nuclear Hormone Receptors and other proteins and enzymes. Eurofins Discovery’s capabilities, expertise, knowledge and skill sets allow clients to work with a single outsourcing provider (CRO) for all their drug discovery programs. Eurofins Discovery is part of the international network of Eurofins laboratories.

About Eurofins – the global leader in bio-analysis
Eurofins is Testing for Life. With over 62,000 staff across a network of ca. 900 laboratories in 61 countries, Eurofins offers a portfolio of over 200,000 analytical methods. Eurofins Shares are listed on Euronext Paris Stock Exchange.

Source : SAFETYscan47: A Valuable Component in Revolutionizing Chemical Risk Assessments for Global Health and Safety

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

SINGAPORE, Oct. 10, 2023 /PRNewswire/ — VerifyVASP has successfully verified transfers of virtual assets worth US$ 100 billion through its scalable, immediate and secure Travel Rule platform, as of 8 October 2023.

In light of the increasing number of countries enforcing Travel Rule and ongoing discussions surrounding sunrise and other related issues, VerifyVASP’s successful processing of US$ 100 billion in transactions is compelling evidence that meeting the Financial Action Task Force (FATF) requirements and expectations regarding Travel Rule is attainable at scale.

VerifyVASP has reached this milestone whilst maintaining its steadfast commitment to safeguarding sensitive customer information and upholding strict compliance with data protection laws and regulations.

US$ 100 billion in transactions is a substantial metric to assess the effectiveness of VerifyVASP in the context of the Guiding Questions for Virtual Asset Service Providers (VASPs) as outlined in FATF’s Targeted Update from June 2023.

The following checklist summarises VerifyVASP’s capabilities:

Does the tool enable VASPs to submit Travel Rule data for small
value VA transfers (i.e., below USD/EUR 1,000) to accommodate
varying threshold requirements across jurisdictions?

☑  

Does the tool cover all VA types? 

☑

Does the tool enable beneficiary VASPs to obtain and handle a
reasonably large volume of transactions from multiple destinations in
a secure and stable manner?

☑

Does the tool enable ordering VASPs to submit the required and
accurate originator and required beneficiary information to
beneficiary VASPs immediately upon or prior to a VA transfer on a
blockchain/distributed ledger technology platform?

☑

Does the tool enable an ordering VASP to locate the counterparty
VASP for VA transfers? (This is not a mandatory tool function but
identifying the counterparty can be the first challenge for ordering
VASPs).

☑

Does the tool provide VASPs with a communication channel to help
follow-up with a counterparty VASP to:

Seek information on the counterparty VASP to allow the
VASP to conduct required counterparty due diligence; and
request information on a certain transaction to determine if
the transaction involves high-risk or prohibited activities?

☑

Does the tool provide functions to facilitate meeting record-keeping,
transaction monitoring, and reporting obligations (e.g., securely
retaining data for 5 years/ allow user VASPs to download data),
while being in line with national data protection requirements?

☑

Does the tool allow Travel Rule information to be submitted to
VASPs using different tools?

☑

Source : VerifyVASP's Travel Rule Platform Hits the US$ 100 Billion Mark

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network

11th edition of WISE Summit will explore the challenges and opportunities AI presents in education

DOHA, Qatar, Oct. 10, 2023 /PRNewswire/ — Recognizing the transformative power of AI and how it is becoming an integral part of our daily lives, the WISE Summit 2023 will bring together educators from diverse backgrounds, including tech innovators, AI ethicists, policymakers, and students, to create dialogues on how AI will shape the future of education.

Themed "Creative Fluency: Human Flourishing in the Age of AI," the 11th edition of the summit held by WISE – Qatar Foundation’s (QF) global platform for innovation in education – will take place from 28-29 November, 2023. In addition to exploring how education can pave the way for a future where humans can thrive alongside AI, discussions will also revolve around AI being integrated into learning environments in a way that enhances learning experiences, fosters creativity, and prepares the next generation for a future where both educators and learners can use AI tools and systems.

WISE 11 will feature live podcasts, immersive AI experiences, interactive masterclasses, and panel discussions that address a range of topics holding significant implications for the future of education, including AI strategies that bridge educational gaps, creating inclusive learning environments tailored to diverse needs, and AI’s role in progressing from traditional classroom learning to AI-influenced teaching.

The event will also raise awareness on how educators can ensure AI in education addresses ethical and socio-economic concerns and how it aligns with local values while integrating global AI advancements, as well as ensuring learners are equipped with skills for evolving roles in an ever-changing and dynamic job landscape.

Stavros N. Yiannouka, CEO of WISE, said: "At a time when AI is at the forefront of the global conversation, it is imperative that we consider its role in the future of education. WISE 11 provides a platform for policymakers, educators and innovators to collaboratively envision how AI can enhance the learning experience and empower individuals. WISE 11 aspires to provide inspiration and thought leadership, providing a roadmap for a future where teachers and learners can leverage AI to create transformative learning experiences."

To register, please visit: www.wise-qatar.org/wise-11.
For more information about the WISE Summit, please visit wise-qatar.org.

For media inquiries, please contact:
[email protected]

Source : QATAR FOUNDATION'S WISE SEEKS TO REVOLUTIONIZE EDUCATION IN THE AI AGE

This content was prepared by our news partner, Cision PR Newswire. The opinions and the content published on this page are the author’s own and do not necessarily reflect the views of Siam News Network